Frequently Asked Questions
Answers to common questions about Football Compass.
01 Is Football Compass licensed and regulated?
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Yes – Football Compass operates under a full gambling licence issued by the Malta Gaming Authority (MGA). The MGA enforces strict financial, security and fair‑play standards, and the site undergoes regular independent audits. Customer funds are held in segregated accounts to protect them from operational liabilities.
02 What deposit and withdrawal options does Football Compass offer?
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Football Compass accepts Visa, Mastercard, Skrill, Neteller, ecoPayz, direct bank transfer and crypto (BTC, ETH, USDT). Deposits are instant; e‑wallet withdrawals process within 24 hours, while card and bank transfers take 3‑5 business days. All transactions are secured with 256‑bit SSL encryption and no hidden fees are charged.
03 How do I claim the welcome bonus and what are the wagering requirements?
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After completing registration, make a qualifying deposit of at least the minimum amount shown in the promotion. The bonus is credited automatically and must be turned over 35 times (bonus amount only) within 30 days before any winnings can be withdrawn. Bets on odds lower than 1.50 do not count toward the rollover.
04 How can I place a bet on a World Cup match using Football Compass?
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Log in, select the World Cup event from the ‘Sports’ or ‘Live’ tab, click the odds you want to back, enter your stake on the bet slip, then confirm. Once the bet is accepted you’ll see a receipt in your account history. The bet will settle after the match result is officially confirmed.
05 What is cash‑out and how does it work at Football Compass?
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Cash‑out lets you settle a bet before the event ends, locking in a profit or limiting a loss based on current odds. If the cash‑out option is available on your bet, a ‘Cash Out’ button appears on the bet slip; clicking it instantly withdraws the indicated amount to your account. Partial cash‑out is also supported on selected markets.
06 What tools does Football Compass offer to help me gamble responsibly?
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Football Compass provides deposit limits, loss limits, session timers, reality‑check alerts, self‑exclusion and the ability to permanently close your account. You can set these in the ‘Responsible Gaming’ section of your profile or contact support for immediate assistance. Links to GamCare and BeGambleAware are also provided.